Give investigators the whole picture.
A queue purpose-built for analysts: full event timelines, device graphs, prior decisions, and one-click actions.
When automation isn't enough, human judgment closes the loop. Case Review pulls in the context behind every decision, links related entities across your platform, and gives analysts one-click dispositions that feed back into your risk program.
Context-rich cases
Every case bundles the event, related entities, prior history, and the top reasons behind the decision.
SLA-driven queues
Route by priority, region, or product with hard SLAs and burn-down views.
One-click disposition
Approve, block, chargeback, or escalate — each disposition sharpens your risk program.
Immutable audit trail
Every action, comment, and disposition captured for regulators.
- Bulk actions with keyboard-first shortcuts for high-throughput analysts.
- Duplicate collapse — related cases merge into a single review thread automatically.
- SLA breach alerting with policy-owner escalation.
- REST + webhook exports for downstream BI and analyst QA sampling.
From event to decision in four steps
A rule fire, score threshold, or manual escalation opens a case with all context attached.
Cases are queued by product, region, priority, and analyst skill.
Analysts see related entities, prior cases, and the top reasons behind the decision side-by-side.
One-click outcome writes to the audit log and sharpens future decisions.
Built for every risk moment
Group cases by disputed BIN, network, or reason code.
Sample and review a % of automated decisions per week for calibration.
Long-form investigation flows with attached documents and structured notes.
Bundle a case and all evidence into a signed PDF export in one click.
Independently audited and continuously monitored.
Multi-region active-active with graceful degradation.
Every decision ships with a signal breakdown for your analysts.
Talk to a fraud engineer or spin up a sandbox today — no credit card required.